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ISS Will...
- Identify when you are being overcharged
- Officially document claim presentations on your behalf
- Assume responsibility for claim recovery
- Recover your international freight overcharges
- Provide monthly reports of all outstanding claims
- Provide quarterly analysis of why errors are being made and who is making them
- Provide copies of all settled claims detailing basis for claim
- Maintain a professional liaison with your carriers
An ISS Audit Program...
What is it?
- Comprehensive review of paid export and import freight invoices
- Exclusive international post-audit air and ocean freight focus
- Detailed claim preparation, submission, and collection
- Reports for management
- Claim activity
- Claim history
- Trend analysis
- Claim cause analysis
- Ongoing monitoring for contract compliance
- Extensive international air and ocean tariff resources and industry expertise
- Low-impact procedures for accessing current international air and ocean waybills
- Recommendations resulting from audit findings
Delivers to finance/marketing
- Measure of traffic vendor billing performance
- Lower landed costs for international products—exports and imports
- Enhancement of existing freight payment processing
- Upgrade of internal auditing skills
- Focus on areas of quality improvement
- Added staff support without personnel increase
- No set-up charges or maintenance costs—fees based only on actual monies recovered
- Complements client's freight payment programs
Delivers to traffic/logistics
- Added tools for cost control/quality improvement
- No-cost analysis of overcharge trends/activity
- Expanded tools for benchmarking forwarder/carrier performance
- Augmented departmental audit resources
- Ongoing tariff education
- Reduced transportation spend
- No compromise of vendor relationships
- Control of claim filing decision
What can you gain?
- Overcharge recoveries to the bottom line
- Increased quality of carrier rating performance
- Improved vendor rating proficiency
- Discovery and correction of problems
- Actions to curb costs
- Proactive tools to enhance performance
At no cost, ISS adds value through...
- Problem correction
- Improved rating quality
- Overcharge visibility
- Research and consulting
- Recovery of overpayments
Audit service fees are strictly contingent upon recovery.
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